Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Narva Software Help Center
  1. Narva Software Help Center
  2. Labs Support

Labs Support

You can raise a request for Narva Software Labs apps using the options provided.

  • Technical support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Suggest a new feature or give us feedback

    Do you have feedback or new feature request? Let us know.

  • Other questions

    Don't find what you are looking for? Select this option and we will help you.

Powered by Jira Service Management
{"xsrfToken":"6b627144a4b06e1de302e47686426a2e6a8779e4_lout","branding":{"id":"2","key":"labs","name":"Labs Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4dda5623-8a81-4aeb-91dd-050be6abbb42/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZjNlMTA0OS04MmI4LTRkZTYtOWU0MC1iMTFiMTg3NWY2MGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRkZGE1NjIzLThhODEtNGFlYi05MWRkLTA1MGJlNmFiYmI0MiI6WyJyZWFkIl19LCJleHAiOjE3NzA1MTEyNzcsIm5iZiI6MTc3MDUxMDY3N30.sgDkZXKNt9NLfL_hL8MUuEaonh-iKOlf0UeyrLcIXsc&client=0f3e1049-82b8-4de6-9e40-b11b1875f60e&mode=fit","logoId":"4dda5623-8a81-4aeb-91dd-050be6abbb42","isLogoAvailable":true,"helpCenterTitle":"Narva Software Help Center","sharedPortalName":"Narva Software Help Center","userInitialAnnouncementHeader":"Welcome to Narva Support","userInitialAnnouncementMessageWiki":"<p>You can raise a support request from the options below. For documentation, please visit \uD83D\uDC49 <a href=\"https://help.narva.net\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">help.narva.net</a></p>","translations":{"en-US":{"helpCenterTitle":"Narva Software Help Center","sharedPortalName":"Narva Software Help Center","announcementHeader":"Welcome to Narva Support","announcementMessage":"You can raise a support request from the options below. For documentation, please visit \uD83D\uDC49 [help.narva.net|https://help.narva.net]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2568e4","helpCenterTitleColor":"#2568e4","bannerMediaApiUrl":"https://api.media.atlassian.com/file/151cf0ef-a329-4bdc-9dae-41fa32ed391e/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZjNlMTA0OS04MmI4LTRkZTYtOWU0MC1iMTFiMTg3NWY2MGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE1MWNmMGVmLWEzMjktNGJkYy05ZGFlLTQxZmEzMmVkMzkxZSI6WyJyZWFkIl19LCJleHAiOjE3NzA1MTEyNzcsIm5iZiI6MTc3MDUxMDY3N30.quIoy1SEP_-NEeUwzm8gAub5c2H8wiVn2Fs_FU8sjJ4&client=0f3e1049-82b8-4de6-9e40-b11b1875f60e&height=300&mode=fit","bannerMediaApiFileId":"151cf0ef-a329-4bdc-9dae-41fa32ed391e","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#000000","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"labs","projectId":10110,"serviceDeskId":2,"name":"Labs Support","description":"<p>You can raise a request for Narva Software Labs apps using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"11","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't find what you are looking for? Select this option and we will help you.</p>","icon":10466,"iconUrl":"https://get.support.narva.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[3],"key":""},{"id":"12","name":"Suggest a new feature or give us feedback","descriptionHtml":"","callToAction":"Suggest a new feature or give us feedback","introHtml":"<p>Do you have feedback or new feature request? Let us know.</p>","icon":10511,"iconUrl":"https://get.support.narva.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[3],"key":""},{"id":"13","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://get.support.narva.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[3],"key":""},{"id":"14","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://get.support.narva.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[13,12,11]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZjNlMTA0OS04MmI4LTRkZTYtOWU0MC1iMTFiMTg3NWY2MGUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDExMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA1MTE4NzcsIm5iZiI6MTc3MDUxMDY3NywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.zFi6Y1QgR7lFQKSMv4OPQ71CTe81ShjErfKk4ioOtEM","targetCollection":"upload-project-10110","endpointUrl":"https://api.media.atlassian.com","clientId":"0f3e1049-82b8-4de6-9e40-b11b1875f60e","tokenDurationInMins":20}},"sharedPortal":{"name":"Narva Software Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://narva.atlassian.net/wiki","kbLinkDomainURLs":["https://get.support.narva.net","https://narva.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=narva","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6b627144a4b06e1de302e47686426a2e6a8779e4_lout","baseUrl":"https://get.support.narva.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://narva.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0f3e1049-82b8-4de6-9e40-b11b1875f60e","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f05ac83673734ecbb1da9273c79f747b","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://narva.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}